A few days ago, I wrote: finally, a use for spam! where I talked about wanting to work and live in a do-ocracy. Today I started reading Naked Conversations, about business blogging, and it occured to me that I haven’t written about my work at AboutUs. AboutUs is a small company based in Portland, OR, that’s attempting to do it’s work as a do-ocracy, and teach the world that the world wide web is a two-way medium, and even more than that, is a place for collaboration.
Until today, when I had an idea about a way for AboutUs to get better, I’d make a wiki page about it, or talk about it in the company IRC channel, or I’d attempt to make the change myself. It occurs to me that company employees (I’m a part-time contractor) could be communicating with each other and the public by blog as well.
AboutUs already does a fantastic job and communicating openly with it’s users, fans and critics (see ConcernsPage, for example), and yet the potential is there for much more.
Some things I’d like to see AboutUs doing:
- Publish a feed of some sort about technical changes to the site. I’m pretty sure page names are no case-insensitive as of last week, but haven’t seen an official (or unofficial) announcement. Maybe this could be a blog or wikipage with an RSS feed?
- For projects (see OurWork for a list of projects) that can stand to move slower, even just a little bit slower, put less staff resources into them on a weekly basis. This slower pace, along with a clear list of tasks that staff thinks need to be accomplished on the project, allows visitors to the site to get involved and help.
- Encourage employees to blog, even just once a week or less, about what’s currently exciting them at work, or anything they like.
- I’ll write more when I think of more.
I really love the work that we’re doing and am excited to be working in this kind of an open organization, with such a great culture, and I am excited to see that culture evolve and get even better.



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